At Blismate, operated by KometKode Pvt. Ltd., we
value your privacy and are committed to protecting your personal
data. This Privacy Policy outlines how we collect, use, store, and
protect your information when you use our dating and social
connection platform.
1. Information We Collect
We collect various types of information to provide and improve our
services:
1.1 Information You Provide
Profile Information: Name, age, gender, photos,
bio, interests, preferences, and location when you create your
Blismate account.
Communication Data: Messages, voice calls, and
other communications you exchange with other users through our
platform.
Payment Information: Billing details and
transaction history when you purchase premium subscriptions
(processed securely through third-party payment processors).
Verification Data: Documents or information used to
verify your identity and ensure platform safety.
1.2 Automatically Collected Information
Device Information: Device type, operating system,
unique device identifiers, and mobile network information.
Usage Data: How you interact with our app,
including features used, time spent, matches made, and in-app
actions.
Location Data: Precise or approximate location
(with your permission) to show you nearby matches and improve
recommendations.
Cookies and Tracking: We use cookies and similar
technologies to maintain sessions, analyze usage, and personalize
your experience.
2. How We Use Your Data
We use your information for the following purposes:
Matchmaking and Recommendations: Our algorithm
analyzes your preferences, behavior, and profile to suggest
compatible matches for dating, friendships, and soulmate
connections.
Platform Functionality: Enable core features like
messaging, voice calls, profile browsing, and match notifications.
Safety and Security: Verify accounts, detect and
prevent fraud, spam, and harassment, and enforce our Terms of
Service.
Service Improvement: Analyze usage patterns to
improve features, develop new services, and enhance user experience.
Communication: Send you important updates,
notifications about matches and messages, promotional offers (with
opt-out options), and customer support responses.
Legal Compliance: Comply with legal obligations,
resolve disputes, and enforce our agreements.
3. Data Sharing and Disclosure
We respect your privacy and only share your information in limited
circumstances:
3.1 With Other Users
Your profile information, photos, and activity status are visible to
other users as part of the matchmaking experience. You control what
information appears on your profile.
3.2 Service Providers
We work with trusted third-party service providers who help us
operate our platform (cloud hosting, analytics, payment processing,
customer support). These providers are contractually bound to
protect your data.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or
government request, or to protect rights, safety, or property of
Blismate, our users, or the public.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your
information may be transferred to the new entity, subject to this
Privacy Policy.
We never sell your personal data to third parties for marketing
purposes.
4. Data Protection and Security
We implement industry-standard security measures to protect your
data:
Encryption: All sensitive data is encrypted in
transit (SSL/TLS) and at rest using advanced encryption standards.
Access Controls: Strict internal access controls
ensure only authorized personnel can access user data for legitimate
purposes.
Regular Audits: We conduct regular security audits
and vulnerability assessments to maintain platform integrity.
Account Security: We encourage strong passwords and
offer security features like two-factor authentication.
While we take extensive measures to protect your data, no system is
completely secure. Please report any security concerns immediately
to support@blismate.com.
5. Your Privacy Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold
about you.
Correction: Update or correct inaccurate
information in your profile settings.
Deletion: Request deletion of your account and
associated data (some information may be retained for legal or
security purposes).
Portability: Request your data in a
machine-readable format for transfer to another service.
Objection: Object to certain processing of your
data, including marketing communications.
Restriction: Request limitation on how we process
your data in certain circumstances.
To exercise these rights, contact us at
support@blismate.com or
use the in-app settings.
6. Data Retention
We retain your personal data only as long as necessary to provide
our services and fulfill the purposes outlined in this policy. When
you delete your account, we remove your profile and personal
information within 30 days, except where we must retain data for
legal, security, or fraud prevention purposes.
7. Children's Privacy
Blismate is intended for users aged 18 and above. We do not
knowingly collect information from individuals under 18. If we
discover that a minor has provided personal information, we will
promptly delete it. Parents or guardians who believe their child has
provided information should contact us immediately.
8. International Data Transfers
Blismate operates globally, and your data may be transferred to and
processed in countries other than your own, including India where
our servers are located. We ensure appropriate safeguards are in
place to protect your data in accordance with this Privacy Policy
and applicable laws.
9. Third-Party Links and Services
Our app may contain links to third-party websites or services (such
as social media platforms). We are not responsible for the privacy
practices of these external sites. We encourage you to review their
privacy policies before providing any information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect
changes in our practices, technology, or legal requirements. We will
notify you of significant changes through the app or via email. Your
continued use of Blismate after changes indicates acceptance of the
updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy
Policy or your personal data, please contact us:
KometKode Pvt. Ltd.
Mumbai, Maharashtra, India
Email: support@blismate.com
Phone: +91 777 706 5313
For data protection inquiries specifically, email:
privacy@blismate.com
12. Your Consent
By using Blismate, you acknowledge that you have read and understood
this Privacy Policy and consent to the collection, use, and sharing
of your information as described herein.
💕 Your Privacy Matters
At Blismate, we believe meaningful connections start with trust.
We're committed to being transparent about how we handle your data
and giving you control over your privacy. If you ever have
questions or concerns, we're here to help.